“We frequently have people booking at midnight or 2 in the morning,” said Nathanael Nienaber, the chief executive. The company allows customers to price and book a move completely online with no human interaction. They definitely don’t want to make a phone call.
#Bellhop moving professional#
Many of Ghostruck’s customers are using professional movers for the first time, but they don’t want to haggle. These companies “need someone else to go to the house and do the work,” she said.Ĭustomers of Allied work directly with one of the company’s members, who consist of 350 independent moving companies.
#Bellhop moving driver#
Once the move is complete, customers rate the movers much as a passenger would rate a driver after an Uber ride.Ĭompanies like Moved are what Lesli Bertoli, vice president and general manager of Allied Van Lines, calls lead generators. Customers receive a biography of their “bellhop” when they schedule a move. The company performs background checks on them through a third party. Doody’s company works with school organizations to find students to work as movers.
and about 50 other towns and cities with major universities. A typical two-bedroom apartment move with Bellhops costs under $400, according to the company.īellhops’ moving services are available in Kansas City, Mo. Bellhops uses algorithms to make small-scale moves - typically involving local moves of apartments and small homes - more affordable, he said. Doody sees it, the frequent do-it-yourself mover would hire a professional if it weren’t so costly. We’re seeing a big shift in people that are holding out longer to buy homes for the flexibility of being able to rent.”Īs Mr. People are “valuing mobility more than ever before. “I think people are less stuck in the homeowner mentality,” said Cameron Doody, a founder of Bellhops, a company in Chattanooga, Tenn., that provides moving services. While they made up about 34 percent of the total population of the United States from 2007 to 2012, they accounted for over 43 percent of people who moved.Īfter a slump during the recession, the industry as a whole has returned to growth, and revenue is expected to continue to grow for the next five years, according to IBISWorld, a research company. Adults ages 18 to 34 have the highest rate of migration, according to the United States Census Bureau. Pittenger is part of a younger generation who are renting and living with roommates rather than purchasing homes they move more often as a result. “When they are busy at work and going about their day, moving tasks are getting done in the background.” Pittenger, 27, the chief operating officer of Moved, which is based in New York. “We’re the experience layer in between consumer and service provider, so consumers don’t have to spend the time researching and coordinating,” said Mr. All of the moving companies it works with are licensed and insured, Mr.
Moved makes money through referral fees from its partners, which it says are vetted.
#Bellhop moving free#
Moved’s “concierge” services - locating and coordinating with service providers - are free customers pay for what they use. Through a mobile app that incorporates chat features, Moved can help customers through a laundry list of responsibilities: selling furniture, donating goods, ordering boxes, changing addresses and finding packing, moving and storage services. Meanwhile, traditional moving companies are coming up with their own innovations as more consumers prefer to conduct their business on computers and smartphones. His company, called Moved, is one of several that hope to shake up the nearly $17 billion moving industry with new technology and on-demand services. With his frequent firsthand experience as a guide, he started a company this year to help make moving less of a chore. Adam Pittenger, who has moved six times in six years, shares his home in Hoboken, N.J., with his girlfriend and a roommate.
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